Office Policies

  • We ask that you bring your photo ID and list of medications to every appointment.
  • Your insurance company requires us to collect a co-pay. Co-pays are required at the time of service.
  • If you have a high deductible plan, we require payment on the day of service. We will need to reschedule your appointment if you do not have payment with you. We accept cash, checks, and most major credit cards.
  • If you have to cancel or change an appointment for any reason, we ask that you give us 48 hour notice for a new patient appointment and 24 hour notice for established patients in order to allow the time to be used for other patients. If you fail to give sufficient notice, there is a $50 no show fee for a new patient appointment and a $25 no show fee for established patients. The fee will likely need to be satisfied prior to scheduling any further appointments with our office.
  • Unfortunately, given the rising cost associated with running a medical practice, as well as increasing government regulations and forms, we find it necessary to charge a fee for filling out and providing various forms and letters. The basic minimum fee is $20 for each individual form for straight forward work related forms, disability forms, etc. Please be aware that some of the forms and letters required by a multitude of institutions can be quite complex requiring more of the provider’s time and therefore may require a higher fee. Please do not hesitate to contact our office regarding your specific form.
  • Due to HIPAA regulations, we are unable to provide personal health care information to any person other than the patient and those persons specified by HIPAA regulations. If you would like to have a particular family member speak to us, you will need to provide authorization in writing. Please inform your family of this policy as some family members have expectations that we can share your personal health care information with them without your permission.